MainTechnic: Versatile Technical Service and Periodic Maintenance Management

MainTechnic: Versatile Technical Service and Periodic Maintenance Management

MainTechnic stands out with its advanced features to manage your technical service processes more efficiently. By instantly tracking service requests, it optimizes assignment processes and helps you finalize your processes faster. In this way, you can maximize the satisfaction of your customers.

What is Periodic Maintenance?
Periodic maintenance is a process where a system, machine, or software is regularly inspected, repaired, or updated at defined intervals.

What is Technical Service?
Technical service refers to professional services offered for the repair, maintenance, and resolution of technical issues for products or systems.

Repair and Maintenance
Technical service repairs faulty products and extends product life through regular maintenance.

Technical Support
Provides technical support to resolve user issues with products or systems through phone or remote access.
 

Issues You Face              

 

Team Communication and Coordination	Equipment Maintenance and Fault Management	Remote Monitoring and Diagnosis
Personnel Training and Competence	Spare Part Management	Data Analysis and Reporting
Cost Control	Production Continuity	Occupational Health and Safety

 

Our Solutions

Periodic Maintenance Planning Tool Detailed reports and analyses for maintenance and service activities.	Integration and Compatibility Inventory management through APIs and modeling systems compatible with other business software.
Maintenance and Service Reporting Detailed reports and analyses for maintenance and service activities.	User Experience and Accessibility User-friendly interface with multilingual support.
Warranty and Duration Management Management and tracking of warranties with advanced tools, automatic warranty status check during service requests and processes.	Equipment Status Monitoring System Real-time data stream monitoring the current status and performance of equipment.

 

Gains

Business Process Automation
Automate dealer, member, product, and service management.

Data Management and Accessibility
Store all your data in a central database and make it accessible.

Improvement in Customer Service
Increase customer satisfaction by managing customer relationships and warranty processes.

Flexibility and Scalability
Use a flexible system that can adapt to the growth of your business.

 

 

 

Why We Developed Our Application
When designing MainTechnic, our fundamental goals were shaped as follows:

The aim is to ensure operational continuity for businesses, enabling them to gain a competitive advantage by increasing customer satisfaction, strengthening sustainability through supporting eco-friendly business models, and simultaneously enhancing operational efficiency to reduce costs. This is achieved through the implementation of digitization, automation, reporting systems, and integration, allowing seamless adaptation to existing infrastructures.

 

We have provided support to whom with our expert solutions?
 

Monthly 20K phone technical service and spare device transactions.

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400+ dealers, 150,000 orders, warranty, and service transactions.

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At Bosch Fleet, the maintenance processes of 300,000 vehicles, as well as the billing and refund processes between 300+ Bosch Car Service, Bosch, and 12 Fleet Companies, are automatically carried out.

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You can visit our website with MainTechnic connection.

Seamless Management of Your Business Processes: Strong Steps, Corporate Solutions with MainTechnic Software.

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