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Technical service software has an important role for businesses to organize their activities. If you are looking for an advanced technical service software, these features are for you! Here is a list of features our software has:
You can create a "request form" and a "delivery form" for the opened records. This way, you can help your customers keep track of the repair process of their devices and provide you with a better service.
Phone, camera, automobile, tablet etc. You can keep track of such devices by categorizing them. In this way, you can better track your customers' devices.
You can automatically send an e-mail or SMS about your customers' devices. Thus, you can ensure that your customers are informed about the repair process of their devices.
In order not to exceed the delivery day, you can follow up the devices that are not completed by checking the remaining days.
You can print barcodes with customer information and registration number. In this way, it becomes easier to track your customers' devices.
You can get many reports such as status, customer, sales, personnel and warranty report. These reports help you track the performance of your business.
If you are providing external services such as installation, promotion, commissioning, you can check it instantly from your phone. In this way, you can meet the needs of your customers more quickly.
You can define personnel and login information specific to each personnel. In this way, all personnel are aware of the status of the devices.
You can track information input and output, such as the personnel talking to the customer, the transaction status, by whom and when. Thus, you can better track the performance of your business.
You can define the transaction status as you wish. For example, you can define different processing states such as "pending", "changed", "part waiting", "completed". In this way, you can track which device is at which stage. In addition, you can send e-mails and SMS automatically according to the transaction status. For example, when the device is repaired, an SMS can be automatically sent to the customer saying "Your device has been repaired, ready to receive".
Thanks to the stock module that can work integrated with the pre-accounting program, you can easily track your stock. You can track your stock entry, exit and sales. The sales you make are automatically deducted from the stock. Thus, you can follow your stock status instantly.
Thanks to this module, your customers can query the status of their own devices through your website. They can view the latest status of the device. This will increase customer satisfaction and prevent your customers from constantly asking you about the status of their devices.
With this module, you can convert your service records into invoices. Thus, it is processed to your customers' account and automatically added to your customer's account in the pre-booking. You can increase customer satisfaction by creating an invoice quickly after the service.
By adding images to the service record, you can provide a better service to customers. You can view the added images in the gallery. You can view the pictures in the gallery with your own photo viewer. In this way, you can offer a more transparent service to customers.
You can better manage your customer relations with this module, which enables you to define customer and follow up customer activity. You can convert service records into invoices and are automatically added to the customer's balance in the ledger.
By adding a vehicle, you can create a record of the vehicle that comes to your service, register it on your current customers and report them. You can list the service records of the vehicle. Thanks to this module, businesses serving the automotive industry can work more efficiently.
By creating a record according to the maintenance date, the row of outdated records on the panel turns red. Thus, periodic maintenance operations are controlled more efficiently. The periodic maintenance module is a module designed to follow up these maintenances, based on the fact that vehicles should be regularly maintained at certain intervals. Thanks to this module, you can record the maintenance dates of the vehicles and receive alerts when the maintenance is due.
Thanks to this module, you can create records about the maintenance dates of the vehicles. These records may contain information about the maintenance dates of the vehicles and the actions to be taken.